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Following these steps may resolve the problem.

Use the latest version.

A free download of the latest Java SE version is at http://java.sun.com/javase/downloads/index.jsp.
Check if the bug is a duplicate.

There might be a duplicate problem already in our Bug Database . Finding a duplicate saves your time and ours, especially if there is a known workaround or fix.

Start A Report:

Before submitting a report, consider taking a look at our How to Write a Helpful Bug Report article. Detailed information helps us better understand and resolve the issue.

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Bug: A behavior that violates the specification.
RFE: A feature that should be added to the product.

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